"This letter is to let you know how happy we are with Shane Kosnik and Prestige Pools. We moved into Landfall, a golf community in Wilmington, NC, on the first of March after being on Wrightsville Beach for 24 years. We love our downsized home and lot but missed our water views. Therefore, we decided to put in a small pool and raised hot tub with spill way for beauty and sound effects. We interviewed several pool companies and after much deliberation, decided on Prestige Pools. Shane was knowledgeable and direct. The design phase with Shane was a dream. He helped us find the perfect pool and spa to fit on our lot. His vision was amazing and his enthusiasm was infectious. His proposal was detailed and extremely organized. We knew what we were getting, had an estimated time line and the price was broken down for easy understanding. Shane actually executed the plan on time and on budget. There were no surprises or unexpected costs. Shane not only helped us find the perfect shape pool, he provided a template so we could position it perfectly in the yard. He recommended a glass block tile that we would not have found and it is absolutely gorgeous. He helped us with the coping and deck material which also turned out great. We wanted stone around the hot tub so he worked diligently to find the same stone that is on our outdoor and indoor fireplaces. His employees were professional and were unbelievable craftsmen. As a result it looks amazing, like it has always been here. The only glitch was when we realized that we had not ordered a pool heater, only the spa heater. We want to use our pool year around so it was essential for us to have one. Shane took this in stride and was able to reconfigure and reorder equipment to make our dream come true. Shane put in state of the art equipment and we ran a gas line to keep the cost down. I'm sure we will not need the heater in the summer but this will give us extended seasons of pool use. I must also add that my husband can be a bit demanding. This may be the result of being a retired President/CEO of three different international public companies. He did speak his mind and Shane was always responsive. We all worked to keep the communication going throughout the project and the results are spectacular. The pool and spa truly exceed our expectations! I could go on but it is 5:30 and we have our timer set to heat the hot tub now. We meet there and enjoy a glass of wine while we discuss our day. In the evening we turn on the pool lights and the waterfall and enjoy the sights and sounds of our fabulous pool. Yes, Shane created a private vacation oasis right in the middle of Landfall. Thank you Shane and Prestige Pools." |
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